Special Needs Policy

Overview of Accessibility

General Features of Accessible Guest Rooms

All rooms equipped for guests with special needs include:

Door equipped for wheelchair passage

Low-keyholes

Light switches installed at low height

All Superior Rooms for guests with special needs feature:

Air conditioning thermostat control unit installed at a low height

Additional features of Superior Rooms for guests with special needs (available in some rooms)

Wider entrances

Description and amenities of accessible guest bathrooms

Full marble bathroom with shower and bathtub

Toilet grab bars

Shower handle

Shower/bathtub grab bars

Decorative mirror installed at a low height

Additional features of accessible Superior Room bathrooms available in some rooms:

Wheelchair-accessible shower with foldable seat

Hearing features for accessible guest rooms

Any room can be equipped for those with hearing impairments upon request by obtaining:

TTY/TDD phones

Visual alert devices connected to the emergency alarm system in the building

Visual notification devices for incoming phone calls and door knocks/bells

General hotel features for guests with special needs

Check-in will be facilitated in the room or at a convenient location for the guest

Service animals allowed

Accessible pathway from hotel entrance to accessible guest rooms

Accessible rooms have 32-inch wide doors

Business center equipped for guests with special needs

Restaurant equipped for guests with special needs

Fitness facility equipped for guests with special needs

Meeting room and banquet hall equipped for guests with special needs

Designated parking area equipped for guests with special needs